Refund Policy

At Premium Wood Shaving, we stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a 100% money-back guarantee.

Here’s how it works:

If you are not satisfied with your order for any reason, please contact us within 14 days of receiving your order to request a refund.

We will issue a full refund for the purchase price of the product(s) you are returning, as well as any applicable taxes or shipping fees.

To be eligible for a refund, the product(s) must be unused and in the same condition that you received them. They must also be in their original packaging.

You will be responsible for paying any return shipping costs.

Once we receive and inspect your returned item(s), we will process your refund within 5 business days.